Case Study

Emergency Vehicle Maker Tackles Labor Shortage and Enhances Efficiency through Automation and AI

For more than 40 years, Life Line Emergency Vehicles has been manufacturing highly customized ambulances in Sumner, Iowa. With a focus on quality, durability and safety, this father-and-son-founded business has grown into a large team of employee-owners, many of whom have served as Emergency Medical Technicians themselves. Facing low unemployment rates, Life Line has struggled to find reliable labor in recent years. This challenge led the company to seek out an automation solution for one of its most physically demanding tasks—the sanding and finishing of large ambulances.

Challenges solved by:

Gray Matter Robotics
  • Physically demanding work that exhausted and strained employees
  • Difficulty finding and retaining labor in a low-unemployment environment
  • Labor-intensive work processes with unnecessarily long production times

Results


  • Ability to relocate employees to higher-satisfaction roles


  • Gains of 30-40% in production times

  • Created additional manufacturing labor flexibility to address time-sensitive tasks

Story

As a manufacturer of highly customized ambulances, Life Line Emergency Vehicles places extreme focus on the quality, safety and durability of their products, recognizing the critical role that they play in saving lives daily. While the end-user EMT and patient are at the heart of their company’s mission, Life Line has long been driven by a desire to do right by its employee-owners as well. Recently, that meant addressing one of the most physically challenging aspects in their manufacturing process—the sanding and finishing of ambulance truck bodies.

A tedious task, the finishing process traditionally involved an employee-owner climbing up and down ladders, dragging hoses and other equipment around the vehicle, and putting stress on their knees and legs as they had to navigate crawling over metal truck roofs. Not only was this process deemed a least favorite by employees, it was a difficult task to recruit and retain labor for.

With that in mind, Life Line began the search for a robot that could perform the same quality of sanding and finishing currently done by employees. They were looking for a true partner integrator, someone who would not just sell them a robot, but an entire system designed to their unique needs, with ongoing support to sustain and optimize the automation process.

GrayMatter Robotics, a FANUC Authorized System Integrator, uses proprietary AI designed into smart robotic cells to assist with exactly the kind of tedious and ergonomically challenging tasks faced by Life Line. Their solutions are tuned for the variations and variabilities in specialty vehicle manufacturing, enabling them to work on nearly any part within minutes while delivering faster and more consistent results.

In this case, GrayMatter Robotics provided a single FANUC M-710 series robotic arm and rail configured system, which is ideal for sanding and particularly efficient. Using this standardized solution, set up and operation was facilitated quickly, with the GrayMatter Robotics team troubleshooting as needed to increase efficiency even further through incremental improvements.

Since then, Life Line has realized a 30-40 percent reduction in process time for the finishing of each specialty vehicle, while being able to reassign employee-owners to other priority roles on the manufacturing floor.

 
Jamie Breitbach, Manufacturing Coordinator, Life Line

The future to me is to continue the automation roadmap of how do we make things—the tedious jobs—more efficient? I think automation plays a big (role) in that.

Jamie Breitbach

Manufacturing Coordinator, Life Line

FANUC Products Used

Meet GrayMatter Robotics, FANUC Authorized System Integrator

At GrayMatter Robotics, we’re not just changing the game in manufacturing; we’re improving the quality of lives. Our mission is to empower manufacturers with smart robotic cells that boost production capacity and alleviate the physical strain of repetitive and ergonomically challenging tasks. In an industry where many workers endure the daily grind of manual labor, we provide a solution that not only lifts the burden off their shoulders but also opens up new avenues for career advancement. By transitioning from demanding roles to becoming skilled robot operators, employees can upskill, gain advanced competencies, or even step into management positions. This transformation allows them to thrive in their careers and enjoy a better quality of life.

Our expert team of engineers and AI experts is dedicated to pioneering advanced robotics solutions that address the pressing challenges of modern manufacturing. With our innovative technologies, including GMR-AI™, GMR-Guardian™, GMR-Care™, GMR-Insights™, and GMR-ProcessPro™, we harness the power of physics-informed AI to perform tasks with remarkable efficiency and consistency. This not only enhances productivity but also promotes sustainability, reducing waste by 30-70%. We’re disrupting the traditional automation landscape by introducing a subscription model that eliminates the hefty upfront costs and complexities of the traditional CapEx approach. With our subscription-based model, manufacturers gain access to comprehensive solutions—including hardware, software, training, and 24/7 support—without the risks associated with large capital investments. Together, we’re not just reshaping the manufacturing landscape; we’re fostering a future where resiliency and innovation go hand in hand, ensuring that both people and businesses can thrive in a rapidly evolving world.

About Life Line Emergency Vehicles:

Life Line is an ambulance manufacturer that puts quality, safety, and durability first to provide long-lasting value for our customers. Life Line is relentlessly focused on producing ambulances and providing service that exceeds customer expectations, empowering each Life Line partner to work with pride and professionalism.

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